During my thirteen years in France, I dealt with bureaucracy on so many different levels it's not even funny. Somehow in all my travails there, I absorbed the notion that the United States possesses a much more efficient system.
Okay, you can stop laughing now.
This afternoon I spent approximately 40 minutes at the Social Security Office. You see, I misplaced my card, which I need to produce in order to get a Kentucky driver's license. It doesn't matter that I know the number and have never had to show the card for ANYTHING, EVER. I have to prove to the DMV that I have a number.
Another thing I have to show to the DMV -- and to Social Security -- is my birth certificate, as if my passport and my very being weren't proof enough that I'm a real live Ammurican. I ordered the certificate online, and it arrived in yesterday's mail, so I thought I was good to go. Today I took the needed documents to the Social Security office, so that I could get a new card, so that I can get a driver's license. Following me?
Well, the guy at Social Security didn't need the birth certificate after all. My passport was enough. But I'm getting ahead of myself.
I had to wait my turn, of course. I had to take a number. When I walked in the place (a big room full of chairs and four "windows"), I noticed the sign right in front of my face: PLEASE SIGN IN HERE. YOU WILL BE CALLED BY YOUR NUMBER.
Okaaaayy...Got my number and sat down. And for ten minutes, no one was called. Then, "N450, Window 2 please!" I was N458.
I was reminded of France, and the interminable waits at la préfecture, la sécu, l'Assedic, l'ANPE. Take a number. Sit and wait.
More people came in to the office, and every.single.one of them strode right up to the first window to get their business done. And every time, the employee would say "Have you signed in yet at the black kiosk over there?"
It was almost closing time, so I imagine that the guy was yelling in his head "Did you NOT SEE THE HUGE MACHINE RIGHT IN FRONT OF YOU WHEN YOU WALKED IN THE DOOR!" I know that with each new person, I was getting more tense and screaming progressively louder "You have to wait your turn! Why the fuck do you think we are ALL! SITTING! HERE!" It sure wasn't because we wanted to watch The Guiding Light, although that might have been the reason for some, now that I think about it.
I was rather close to all the windows, so I got to eavesdrop a little. One woman was there with her young son; he needed a new card in order to get a photo ID. I heard her ask, "Now, will he get a whole new number?" My "Oh my GOD" was quite audible. I hope people just thought I was being impatient.
Speaking of stupid people...nah. That'll be the subject of another blog entry.
So I'm getting a new Social Security card. As you may know, you're not supposed to carry your card on you, so I'll stick it in a drawer somewhere until the next time I need to show it, at which point I'll probably have to get a new one, because I'll have lost this one. And so it goes.
New adventures in bureaucracy on Monday, when I go to the Department of Motor Vehicles to get a driver's license.
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